Privacy Policy

Introduction

At Good Luck Gem® Clothing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

Please read this Privacy Policy carefully to understand how we handle your personal information. By using our website or providing us with your personal information, you agree to the collection and use of information in accordance with this policy.

What Information We Collect

We collect both personal and non-personal information from you when you visit our website, make a purchase, or interact with us.

Personal information includes any information that can be used to identify you, such as your:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information

We collect personal information when you:

  • Create an account on our website
  • Make an online purchase or place an order
  • Sign up for our newsletter
  • Contact us with an inquiry

Non-personal information includes information that cannot be used to identify you specifically, such as:

  • Browser information
  • Device information
  • Demographic data
  • Browsing behavior

We collect non-personal information through cookies, web beacons, and other technologies when you visit our website. This allows us to improve your browsing experience and serve you better.

How We Use Your Information

We use the information we collect for the following purposes:

  • To fulfill your orders – We use your personal information to process and ship your orders, and keep you updated on the status of your order.
  • To respond to your inquiries – We use your personal information to communicate with you and respond to any inquiries you submit to us.
  • To send marketing communications – With your consent, we will send you marketing emails, newsletters, offers or promotions about our products and services. You can opt-out of these communications at any time.
  • To improve our website – We continually try to improve our website based on the non-personal browsing information we collect. This helps us personalize your experience and make shopping easier for you.
  • For security purposes – We use personal information to protect our company, customers, and website from fraudulent activity and unauthorized access to our systems.
  • To comply with legal obligations – We may need to disclose your personal information if required by law or to comply with legal processes.

We only process your personal information for the purposes outlined in this policy or for any other purposes that we explain to you at the time your information is collected.

We do not sell or share your personal information to third parties for marketing purposes.

How We Protect Your Information

Protecting your personal information is extremely important to us. We take several steps to keep your personal information safe:

  • We use secure server protocols for collecting personal information online.
  • We restrict access to your personal information only to employees who need to know the information.
  • We keep your personal information only for as long as needed to fulfill the purposes in this policy, unless otherwise required by law.
  • We regularly monitor our systems for possible vulnerabilities and attacks to ensure your data stays secure.

While we aim to protect your personal information, no website can fully eliminate security risks. We cannot guarantee the absolute security of your data.

Children’s Privacy

Our website is not directed toward children under age 13. We do not knowingly collect personal information from children under 13 without obtaining parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we are notified that a child under 13 has submitted personal information, we will take steps to delete the information as soon as possible.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website to collect non-personal information about your browsing activities. Cookies are small pieces of information stored on your device that help us make your browsing experience better.

We use cookies to:

  • Remember your preferences and settings on our website.
  • Track browsing behavior and patterns. This allows us to improve the user experience on our site.
  • Test designs and content variations to determine the most effective layouts.
  • Recognize when you return to our website. This personalizes the content we show you.
  • Analyze traffic on our site.

The cookies we use do not collect personal information. Most browsers allow you to disable cookies and adjust your cookie preferences. You can review your cookie settings and options in your browser to decide whether to accept cookies. If you disable cookies, it may affect and limit some functionality on our website.

We also use web analytics services, such as Google Analytics to collect non-personal information about visitors to our site. These services use cookies and other technologies to analyze how users navigate our website. The information collected is used to analyze trends, administer the site, track movements, and gather broad demographic information. This data is not tied to any personal information that can identify you.

External Links

Our website contains links to other third party websites that are not operated by us. These linked sites have their own privacy policies and we are not responsible for their operations, use of personal information, or content. Please review the privacy policies of any third party website you visit through our site.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as we add new products and features, change existing features, comply with changing legal requirements, or better protect your personal information.

We will post any Privacy Policy changes on this page and update the “Last Updated” date at the top. Any changes to this policy will become effective when posted. We encourage you to review this policy periodically for the latest information on our privacy practices.

How to Contact Us

If you have any questions about this Privacy Policy or our information handling practices, please contact us at:

Good Luck Gem® Clothing
123 Main St
Anytown, CA 12345
Email: [email protected]

We are committed to working with you to obtain fair resolution of any privacy concern.

Additional Disclosures for California Residents

The California Consumer Privacy Act (CCPA) requires us to provide some additional details on how we collect, use, and disclose your personal information if you reside in California. These disclosures supplement the information provided in the rest of our Privacy Policy.

Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information from California residents:

  • Identifiers such as name, contact information, IP address
  • Commercial information such as orders and purchase history
  • Internet activity such as browsing history and interactions with our website

Purposes for Collecting Personal Information

We collect and use your personal information for the purposes outlined in the “How We Use Your Information” section above. We do not sell personal information.

Sources of Personal Information

We collect personal information directly from you when you make a purchase, create an account, subscribe to marketing communications, use live chat, submit inquiries, or otherwise interact with our website. We also collect certain personal information automatically from your devices when you visit our website.

Categories of Personal Information Shared or Disclosed

In the preceding 12 months, we have not sold or shared personal information with third parties for their own marketing purposes. We only disclose your personal information to third party service providers we use to support our business operations, such as payment processors, order fulfillment, website hosting, delivery services, email distribution, and other similar purposes.

We may also be required to disclose personal information to comply with valid legal processes such as search warrants, subpoenas, or court orders.

Your CCPA Rights

As a California resident, you have the following rights under the CCPA:

  • You can request that we disclose what categories of personal information we have collected, used, or shared about you in the last 12 months.
  • You can request a copy of the specific pieces of personal information we have collected about you in the last 12 months.
  • You can request that we delete any personal information about you that we have collected.

To exercise your CCPA data rights, please submit your request to us at [email protected]. In the request, please specify that you are a California resident making a CCPA request and specify the nature of your request.

We will respond to verifiable requests within the time periods specified by the CCPA – generally 45 days, but this may be extended for complex requests. We will take steps to verify your identity before responding to your request. You are entitled to two requests within a 12 month period.

Last Updated

This Privacy Policy was last updated on March 1, 2023.

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